Ordering Information

Ease of Doing Business with Wabash Transformer

• How to Order?

  Contact your local Wabash distributor or representativefor immediate order placement or price and delivery information. Please refer to Wabash’s distributor and representative listing for the office nearest you. For factory direct orders or technical assistance, please contact our sales office.

• Prices:
  F.O.B. factory, Illinois.  All prices listed are for domestic shipments only with a lead time of stock to 14 weeks depending on availability. Prices and specifications are subject to change without notice.  Domestic and offshore manufactured pricing may vary. Federal, state, and local taxes are not included and will be added where applicable.  Additional charges may apply for rush orders and special handling.  Non-stock and custom products will incur non refundable engineering charges.  Export orders will incur an additional $50.00 handling charge.  Some part numbers may require minimum order quantity (MOQ).

• Discounts:

  Wabash Transformer offers liberal discounts to quantity buyers. OEM contracts are available. Consult Wabash Transformer or your local representative/ distributor for prompt quotations.

• Terms:

  Net 30 days, subject to credit approval. Payments in U.S. dollars only. All sales are subject to Wabash terms and conditions exclusively.

• Delivery:

  Scheduled orders are acceptable with a firm delivery schedule.

• Shipping:

  All orders are shipped surface freight collect unless otherwise instructed. Location permitting, small shipments are made by United Parcel Service (UPS); larger shipments, by insured motor. Shipments can be made by air upon request. Every effort is made to adequately pack products. However, if the products are received in damaged condition, it is the customers responsibility to contact the carrier and file a claim for damages.

• Lead Times:

  Please consult factory for current lead times.

• Quotations:

  All written quotations from Wabash Transformer shall be valid for 30 days from the date of quotation. Inquiries for customs or modifications of the existing products are welcome.

• Samples:

  No charge samples can be granted if standard product total cost does not exceed $10.00 and samples will be used as prototypes with future business opportunity.  Additional samples of standard products have a minimum $50.00 minimum order requirement.  Custom transformer samples will incur a minimum of $150.00 lot charge for two samples.  Lot charge may vary depending on sample complexity, power rating, engineering time and materials required.  Sample prices and specifications are subject to change without notice.  Customer is responsible for shipping charges.

• Repair Service:

  All products to be returned for repair require a Return Material Authorization (RMA) number prior to return shipment. Contact the factory for details and authorization number. Products ordered in error are subject to a 25% restocking charge. Non-standard, custom or modified products cannot be returned for credit.

• Cancellation Policy:

  A 30 day notice is necessary for cancellation of pre-engineered items. A 25% restocking charge will apply. For volume orders, the quantity shipped versus the quantity ordered will determine price difference and the customer will be charged accord-ingly. Custom products are non-cancelable and non-returnable. Special stocking, Kanban or Con-signment agreements will prevail under all circumstances.

• Warranty:



• Disclaimer:

  Wabash Transformer is a volume manufacturer of custom and standard power transformers. It is not our practice to manufacture these products for single piece replacements. We recommend to contact the original equipment manufacturer for replacement parts.